Knobcloud Privacy Policy

This privacy policy will explain how Knobcloud uses the personal data we collect from you when you use our website.

Topics:

  1. Scope, updates and legal basis of this Privacy Policy
  2. Data protection officer
  3. What data do we collect?
  4. How do we collect your data?
  5. How will we use your data?
  6. How do we store your data?
  7. What are your data protection rights?
  8. What are cookies?
  9. How do we use cookies?
  10. What types of cookies do we use?
  11. How to manage your cookies
  12. Privacy policies of other websites
  13. Changes to our privacy policy
  14. How to contact us

1. Scope, updates and legal basis of this Privacy Policy

This Privacy Policy is meant to inform you about your rights with regard to your data which we collect in order to run this website. The regulatory basis of this Privacy Policy is the General Data Protection Regulation of the European Union. This Privacy Policy may be subject to change as we develop our services, so we recommend looking it up on a regular basis. If important changes are made, we will ask for the users consent.

2. Data protection officer

In order to oversee the protection of your personal data we have appointed Florens von Heydwolff as Data protection officer. If you have any questions about this Privacy Policy or about data protection at Knobcloud in general, you can contact the data protection officer under:
Email: info@knobcloud.com
Call us at: 0049 9689260
Or write to us: Knobcloud, Germershausen 1, 35096 Weimar

3. What data do we collect?

Knob-cloud collects the following data:

  • Personal identification information (Name, address, email address, Paypal-Handle) If you agree, we will save specific information used for the license transfer, such as I-Lok account, developer account, telephone number, etc.
  • Bought, sold and offered items.
  • Messages between buyer and seller.
  • Login IP.
  • Date and time of Login.
  • Volume of bytes sent by user.
  • Content that you share with other users through our messaging system.
  • Other data that we are required or entitled by applicable law to collect and process and that we need for your authentication or identification, or for the verification of the data we collect.
  • Data that is generated as part of your purchases and sales, such as transaction amounts, time and location of transactions and payment methods.
  • Your communications with us.
  • Computer and connection information, such as statistics regarding your use of services from Knobcloud, information on data traffic to and from websites, referral URL, information on advertisements, your IP address, your access times.
  • If you access Knobcloud on a mobile device: Model or device type, operating system and version, browser type and settings, device ID or individual device identifier, advertisement ID, individual device token, and cookie-related data (e.g. cookie ID).

4. How do we collect your data?

You directly provide Knobcloud with most of the data we collect. We collect data and process data when you:

  • Register online or place an order or an offer for any items sold on our platform.
  • Use or view our website via your browser’s cookies.
  • Use the messages system, the save searches system and follow users system, or when you edit, pause or delete an offer.
  • Our Company may also receive your data indirectly from Paypal, when you register with Paypal: we receive your name, your address and your Paypal-Handle.

5. How will we use your data?

Our Company collects your data so that we can:

  • Document your offers and purchases.
  • Let you log into your account.
  • Tell you when a new message has arrived.
  • Tell you when a product that you are searching has been offered.
  • Show you the messages interchanged between you and other users Help PayPal resolve a dispute.

6. How do we store your data?

Knobcloud securely stores your data in our servers using advanced one-way encryption algorithms for sensible information like passwords.

Knobcloud will keep the above described information for 2 years. Information regarding what you sold and bought will be stored for 10 years, unless you request to delete it, in which case we will delete all requested information, save open transactios or recent transactions not older than 6 months, because the PayPal-Guarantee expires after 6 months and we don´t want to delete information which may be requested by PayPal. Once this time period has expired, we will delete your data by by safe erasing it from our database.

7. What are your data protection rights?

Knobcloud would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Knobcloud for copies of your personal data.
  • The right to rectification – You have the right to request that Knobcloud correct any information you believe is inaccurate. You also have the right to request Knobcloud to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Knobcloud erase your personal data. Since the Paypal-Guarantee applies for 180 days, we cannot delete messages and offering or purchasing information of a closed transaction before 180 days after the transaction has been closed.
  • The right to restrict processing – You have the right to request that Knobcloud restrict the processing of your personal data.
  • The right to object to processing – You have the right to object to Knobcloud processing of your personal data.
  • The right to data portability – You have the right to request that Knobcloud transfer the data that we have collected to another organization, or directly to you.
  • If you make a request, we have one month to respond to you.

If you would like to exercise any of these rights, please contact us at our email: info@knobcloud.com
Call us at: 0049 6421 9689260
Or write us: Knobcloud, Germershausen 1, 35096 Weimar

8. Cookies

We use cookies to collect data while you use our Services. Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.

9. How do we use cookies?

Knobcloud uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in.
  • Understanding how you use our website

10. What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Knobcloud uses these cookies so that we recognize you on our website and remember your previously selected preferences. A mix of first-party and third-party cookies are used.

11. How to manage cookies

You can set your browser not to accept cookies, and the website allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

12. Privacy policies of other Websites

The Knobcloud website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

13. Changes to our privacy policy

Knobcloud keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20. February 2020.

14. How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

email: info@knobcloud.com
Call us at: 0049 6421 9689260
Or write us: Knobcloud, Germershausen 1, 35096 Weimar